Featherhead Baby will accept any unworn, unwashed, and unopened items for return or exchange within 7 working days after the parcel is received by customer.
Return Policy:
- All items will need to be tagged, unworn and in original, unopened packing.
- You will need to bear the cost of courier charges for sending it back and we will refund the cost of the items to your bank account.
- All return requests need to be made upon receipt of the parcel and should be returned within 7 working days in order to qualify for a refund.
- Refund will be done once returned items are received.
- No exchange or return on clearance items.
Exchange Policy:
- All items need to be unworn, in original, unopened packing with tags attached.
- Please send the item to be exchanged, back to us within 7 days from the date of when the parcel is delivered.
- Courier charges for the return and exchange will be paid by the customer.
- 250 PKR will be charged to customer for sending the exchanged item.
- Exchanged item will be couriered as soon as the original item is received.
-
No exchange or return on clearance items.
