Returns and Exchanges

Featherhead Baby will accept any unworn, unwashed, and unopened items for  return or exchange within 7 working days after the parcel is received by customer.

Return Policy:

• All items will need to be tagged, unworn and in original, unopened packing.
• You will need to bear the cost of courier charges for sending it back and we will refund the cost of the items to your bank account.
• All return requests need to be made upon receipt of the parcel and should be returned within 7 working days in order to qualify for a refund.
• Refund will be done once returned items are received. 
• No exchange or return on clearance items.

Exchange Policy:

• All items need to be unworn, in original, unopened packing with tags attached.
  
• Please send the item to be exchanged, back to us within 7 days from the date of when the parcel is delivered.
  
• Courier charges for the return and exchange will be paid by the customer.
• 250 PKR will be charged to customer for sending the exchanged item.
• Exchanged item will be couriered as soon as the original item is received.
• No exchange or return on clearance items.